Steve Arthur U’Ren

1880 north hamilton place chandler, az   voice: 602.726.0966   cell: 602.570.7104   pager: 602.213.0283   e-mail: [email protected]

Objective: To obtain employment that will allow me to, leverage Information Technology Solutions to build the strongest possible business practices for clients.

Skill Sets (examples available upon request)

Technical - Client/Server, Network & Infrastructure, Data Systems, Telecommunications, MID/Mainframe

Planning - Operations & Administration, Business Case, Investment Justification, ROI Calculations, Staffing

Training - MICROSOFT, NOVELL, A+ HARDWARE/DOS, End user, Technical, project planning, Systems Thinking

 

Certifications Held (Numbers Available Upon Request)


MCP- Microsoft Certified Professional

MCP +I- Microsoft Certified Professional + Internet

MCSE- Microsoft Certified Systems Engineer

MCT- Microsoft Certified Trainer                                             

CNA- Certified NetWare Administrator Internet Ware*

CNE-  Certified net Ware 5.0 Engineer (In Progress)

A+ - Comp TIA Hardware Certification

Hubbell- Premise Wiring & Infrastructure Certification


 

*indicates passing test score awaiting confirmation paperwork

Professional Experience

1997- Present State Of Arizona (DOC Information Technology Services Bureau)

Planning Analyst (Strategic Planning)

Ø       Project management, Planning and integration from 10k to 32 million in scope

Ø       Project Investment justification, business case planning, Return on Investment & Staffing  calculations

Ø       Building of organizational and technical standards, architecture, and vision

Ø       departmental consultant for needs analysis and project design, Total cost Of Ownership (TCO) Analysis

 

1999- Present Derrico Computers

Professional Technical Interviewer (Technical & Personal Interviewer)

Ø       Interview technology professionals to gage their technical and interpersonal skill level

Ø       Build technical skill set profiles of Candidates

Ø       generate detailed reports on work history and interpersonal skills of candidates

Ø       For more info on skills tested please visit  WWW.DERRICOCOMPUTERS.COM

 

GECITS (General Electric Capital Information Technology Solutions) Phoenix, AZ

CE (Computer Engineer) & On-Site Support

Ø       Hardware and software support for on-site and depot work orders

Ø       Troubleshooting and diagnostic examination of several hardware and software setups

Ø       Team member of major roll-out projects (500+ clients)

Ø       Customer service interface for on-site and roll-out client base

 

EDS (Electronic Data Systems) Lansing, MI

DTO (Desktop Operations) Second Level Support

Ø       Personal computer support for the Coe (consistent Office Environment)

Ø       Systems administration level troubleshooting for the EDS/GM network Customer base

Ø       Software installation via hard/soft connect and LAN network systems (Novell)

Ø       EDS certified support specialist in all Microsoft applications, Lotus Notes, EDSnet LAN Utility

references available upon request

Education: 1992 – 1996 Michigan State University- CHEMISTRY/FORENSIC SCIENCE

Professional Membership